Heapchat Docs

What is Heapchat

Heapchat is a unified customer support and feedback platform powered by AI translation and real-time engagement.

What is Heapchat

Heapchat is a next-generation customer support and feedback platform that unifies communication across iOS, Android (coming soon), and web platforms. It combines real-time chat capabilities with powerful feedback collection tools, all enhanced by AI-powered features for seamless customer engagement.

Core Features

  • Unified Communication Platform
    • Real-time chat and feedback collection in one place
    • Support for iOS, Android (coming soon), and web platforms
    • Clean, lightweight chat widget integration
    • Automatic translation for multilingual support

Benefits

  • Transform customer support with unified communication
  • Engage users in real-time across all platforms
  • Reduce language barriers with automatic translation
  • Quick setup and easy maintenance